State Farm® Insurance Agent Neil Elkins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeffrey Malek
April 22, 2025
5
out of
5
rating by Jeffrey Malek
"Neil has once again provided my family with exemplary customer service. My daughter and son-in-law were in the process of purchasing a new car out of state. Neil jumped in and expedited the insurance process which had been made more convoluted than necessary by the dealer. We have been with State Farm for decades and Neil has been our agent ever since he hung out his shingle. I don’t shop rates as I am more concerned with the level of service and attention provided by both the insurer and the agent. State Farm has yet to let me down and Neil and his wonderful staff have been nothing but excellent over the years."
Scott Sheldon
April 14, 2025
5
out of
5
rating by Scott Sheldon
"Great service"
We responded:
"Thank you, Scott, for your positive feedback! I'm happy to know you received great service."
Adrienne Colic
April 7, 2025
5
out of
5
rating by Adrienne Colic
"I spoke with Jake (Jacob Gerlak) and he was incredibly helpful and friendly! He was straightforward with me and answered any questions I had. He told me all of my quote options and didn't pressure me into anything I didn't want. Thank for making things so easy, Jake!"
We responded:
"Thank you, Adrienne, for sharing your experience! I'm happy to hear that Jake was able to assist you so effectively. It's great to know he provided clear information and made the process smooth for you. If you have any more questions, feel free to reach out anytime!"
melissa sohyda
April 2, 2025
5
out of
5
rating by melissa sohyda
"This office made switching from Progressive to State Farm so easy. I received better rates with better coverage, so I would definitely recommend giving them a call"
We responded:
"Thank you, Melissa, for sharing your experience! I'm happy to know that the transition from Progressive to State Farm was smooth and that you found better rates and coverage with us. Your recommendation means a lot. If you have any questions or need further assistance, feel free to reach out anytime!"
Sandy Lane
March 20, 2025
5
out of
5
rating by Sandy Lane
"We've been with Neil Elkins State Farm Insurance for many years. They are reliable and very easy and pleasant to work with. We found them to have the best insurance prices. Wouldn't go anywhere else."
We responded:
"Thank you, Sandy, for your wonderful feedback! I'm glad to know you've found our team reliable and pleasant to work with over the years. It's great to hear that our insurance prices have met your expectations. We're here for any future needs or questions you may have!"
Steve Birch
March 17, 2025
5
out of
5
rating by Steve Birch
"Neil and his office staff are always very friendly and professional, always providing great service."
We responded:
"Thank you, Steve, for your wonderful feedback! I'm happy to know that you find our team friendly and professional. We're committed to providing great service and are here for any of your insurance needs. Feel free to reach out anytime!"
Krista Pena
March 15, 2025
5
out of
5
rating by Krista Pena
"Gabriella was fantastic. I sent a message about transferring my insurance from a vehicle my daughter had an accident in to another that we had purchased for her and Gabriella had it done within minutes. She was not only fast with the service but friendly!"
We responded:
"Thank you, Krista, for sharing your experience! I'm happy to hear that Gabriella provided such quick and friendly service when transferring your insurance. It's great to know she was able to assist you efficiently. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Bobbie Funk
March 6, 2025
5
out of
5
rating by Bobbie Funk
"Gabriella is always there to help and answer questions.. very nice and personable"
migdalia cortes
March 5, 2025
5
out of
5
rating by migdalia cortes
"I haven't been long with state farm but right know I haven't had any problems and service gas been great recommend Neil and his reps there great 👍"
We responded:
"Thank you, Migdalia, for your wonderful feedback! I'm happy to know that your experience with us has been smooth and that you find our service great. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
Jorge Irizarry
February 25, 2025
5
out of
5
rating by Jorge Irizarry
"Neil and his crew has been my insurance people for more that 10 years. All I can say is Thank you for always being there for me and my family."
We responded:
"Thank you so much, Jorge, for your kind words and for being with us for over a decade! We're truly grateful to have been able to support you and your family throughout the years. If you ever need anything, don't hesitate to reach out."
Benjamin Martinez
February 17, 2025
5
out of
5
rating by Benjamin Martinez
"This office has been our go to from the beginning. Neil and his staff are absolutely amazing people."
We responded:
"Thank you, Benjamin, for your wonderful feedback! I'm happy to know that our office has been your go-to from the start. Our whole team is so grateful for your kind words. We're here to help with any other insurance needs you may have!"
Shannon Brown
January 14, 2025
5
out of
5
rating by Shannon Brown
"Great group of people . Best rates around . The customer service is amazing."
We responded:
"Thank you, Shannon, for your wonderful feedback! We're delighted to know you appreciate our team's efforts and the competitive rates we offer. It's fantastic to hear that our customer service has made a positive impact on your experience. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
H Virden
January 13, 2025
5
out of
5
rating by H Virden
"Jake was responsive to my request for quotes and processed my insurance in a timely manner. Grade A"
We responded:
"Thank you for your fantastic review! I'm glad Jake was able to assist you promptly with your quotes and insurance processing. We appreciate your feedback and look forward to helping you with any further needs. Feel free to reach out anytime!"
Melissa Szivan
December 30, 2024
5
out of
5
rating by Melissa Szivan
"Neil Elkins office is the most efficient and professional State Farm office I have worked with. They are professional and consistently strive to provide the most cost effective services for my insurance needs."
We responded:
"Thank you, Melissa, for your wonderful feedback! I'm glad to know that our office's efficiency and professionalism have made a positive impact on your experience. We always aim to provide cost-effective solutions for your insurance needs. If you have any questions or need further assistance, feel free to reach out!"
Sandy Garrett
November 21, 2024
5
out of
5
rating by Sandy Garrett
"Quick and complete service. No high pressure and explained all coverage choices. Thank Neil for your friendly service."
We responded:
"Thank you, Sandy, for your wonderful review! I'm glad you found our service quick and complete. It's great to know that you appreciated the no-pressure approach and the thorough explanation of coverage choices. Your kind words about our friendly service mean a lot. If you ever have more questions or need further assistance, we're here to help! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Rebecca Sylvester
September 26, 2024
5
out of
5
rating by Rebecca Sylvester
"Jake was very helpful! He got me what I needed for a good price and made it easy!"
We responded:
"Rebecca, thank you for your wonderful review! I'm glad Jake could assist you in finding the right coverage at a good price and make the process easy. We appreciate your feedback and are here for any future needs you may have. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Marilyn Rios
September 10, 2024
5
out of
5
rating by Marilyn Rios
"Great service"
We responded:
"Marilyn, thank you for your kind review. I'm glad you had a great experience with our service! If you need any further assistance, feel free to reach out. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Christina Rennie
August 23, 2024
5
out of
5
rating by Christina Rennie
"Neil and his team are great to deal with. They go above and beyond to make sure that your coverage fits what you need. They are quick to answer any questions and it’s great that they have multiple ways to contact them."
We responded:
"Christina, thank you for your wonderful review. I'm glad to know that our team has been able to meet your needs and provide the coverage you require. We always strive to be responsive and accessible through various contact methods. If you have any further questions or need assistance, please feel free to reach out. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Chris Parsell
August 22, 2024
5
out of
5
rating by Chris Parsell
"Neil and team are awesome"
We responded:
"Thanks, Chris! I'm glad you think Neil and the team are awesome. We appreciate your feedback and are here for any future needs. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Luke Zemanek
August 5, 2024
5
out of
5
rating by Luke Zemanek
"Really have enjoyed the customer service and how helpful Neil has been when it comes to laying out costs and detailed explanations of those costs. Neil and his team are personal and take the time to get to know you as well!"
We responded:
"Thanks, Luke, for your awesome review! I'm so glad you enjoyed our customer service and found the cost explanations helpful. We always aim to be personal and get to know our customers well. If you ever need anything else, feel free to reach out! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Shawn Tappel
July 28, 2024
5
out of
5
rating by Shawn Tappel
"Jake did a great job"
We responded:
"Hey Shawn, thanks for the awesome review! I'm happy Jake did a great job for you. If you need anything else, we're here to help! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Brian Mays
July 25, 2024
5
out of
5
rating by Brian Mays
"Worked with Gabby on motorcycle insurance. Answered all my questions promptly and effectively via email. Really appreciate the professionalism."
We responded:
"Hey Brian, thanks a lot for the awesome review! I'm really happy to hear that Gabby was able to assist you with your motorcycle insurance questions so effectively. We truly appreciate your kind words about her professionalism. If you need anything else, feel free to reach out anytime! - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Martha Coteff
July 11, 2024
5
out of
5
rating by Martha Coteff
"The best people...kind and friendly! You cant go wrong with Neil Elkins Statefarm! Highly recommend!"
We responded:
"Thank you, Martha! We are glad you had a wonderful experience with our team at Neil Elkins State Farm Insurance. We are grateful for your recommendation and appreciate your kind words about our friendly service. If you ever need assistance, feel free to reach out to our office. Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Nancy Zipp
July 2, 2024
4
out of
5
rating by Nancy Zipp
"Just switched insurance, but he made it very simple, and saved a lot."
We responded:
"Thank you for switching to Neil Elkins State Farm, Nancy! I'm glad I could make the process simple for you and help you save money. If you need anything in the future, we are here for you. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"
Eduarta Llangozi
June 28, 2024
5
out of
5
rating by Eduarta Llangozi
"It has been a great experience working with Jake and he was able to give me a great rate for house and car insurance."
We responded:
"Thank you, Eduarta! I'm pleased to hear that Jake provided you with a great rate for your house and auto insurance. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Neil Elkins - State Farm Insurance Agent, Lorain, OH"